Customer Support

Never miss a customer call again

AI agents answer every call, resolve routine requests, and escalate complex issues when needed.

Helpdesk assistantCustomer supportReturns & claims+ more

What the agents take off your plate

Repetitive conversations and routine workflows run on their own, around the clock, so the work grows without the headcount.

Helpdesk assistant01

Customer support02

Returns & claims03

Where a voice agent actually pays off

Not every call is worth automating. These are the ones that are.

Inbound

Highest return, easiest to start with

After-hours and overflow reception — qualify, answer, escalate when confidence drops
Order status, availability and other thin-knowledge questions
First-line technical support: guided troubleshooting, warranty checks, dispatch
Triage and routing instead of an IVR tree

Outbound

Follow-up that gets answered

Post-service surveys where you want an open answer, not a 1 to 5
Callbacks on unresolved tickets

No phone line

Realtime, on your own surface

Voice widget on your site or in-app, pushing text and links mid-conversation
Live interpreting between your agent and the customer

Built for Production. Ready for Business.

Every part of instaview is designed for real-world business use, from secure integrations and multilingual conversations to 24/7 reliability and fast deployment.

Human-Like Conversations

AI that listens, understands context, and responds naturally.

Ready for Your Business Tools

Seamlessly integrates with your CRM, ATS, ERP, and other business systems.

Works 24/7

Always available to answer calls, complete tasks, and keep your business moving.

Build and run every agent in one place

Build your first voice agent in under five minutes: choose an agent, describe the job in plain language, connect your tools, and launch. Then monitor every conversation, track performance, and manage it all from one place.

01Choose an agentPick an agent built for the job: recruiting, sales, support or operations. Each arrives pre-trained.
02Customize instructionsDescribe the job in plain language. Greetings, branches, escalation rules. No prompt engineering.
03Connect your toolsAdd your CRM, ATS, calendar or helpdesk in a few clicks. The agent reads and writes as it talks.
04Launch and monitorDeploy to phone or chat, then watch every call come back transcribed, scored and tagged.

Security, GDPR & AI Act

Built to meet GDPR and EU AI Act requirements from day one.

Enterprise

GDPR

Your data is deleted when you say so.

You decide how long calls, transcripts and results are kept. When that time is up, they are deleted automatically. Nobody has to remember to do it.

EU AI ACT

Callers always know they are talking to AI.

Every call says so out loud at the start. The EU AI Act requires it, and it is built in. Every change to an agent is logged too, so you can always show who changed what.

EU DATA RESIDENCY